Privacy policy

ROURE (Legal entity: Andrea Bou Gutiérrez-Zamora), based in "MIDTOWN" and reachable at info@rourehome.com, is responsible for processing your personal data in compliance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).

Data collected

We collect the following personal data to ensure a secure and efficient shopping experience:

• Identification data: Name and surname.
• Contact data: Address, email, and phone number.
• Payment data: Credit/debit card information (processed exclusively by secure payment providers).

Purpose of data processing

Your data is used to:

• Process and ship your orders.
• Respond to inquiries or clarifications.
• Send promotional communications (if you have consented).
• Improve our platform through traffic and behavior analysis.

Third parties accessing your data

We only share data with:

• Payment providers: Such as PayPal and credit card processors.
• Logistics and shipping services: To ensure product delivery.
• Analytics and advertising tools: Google Analytics, Facebook Pixel, and Pinterest, to measure and improve our advertising efficiency.

ARCO rights

You may exercise your rights to access, rectify, cancel, and oppose by sending an email to info@rourehome.com. Requests will be processed within a maximum of 20 business days.

Retention period

Your data will be retained:

• Until the purpose for which it was collected is fulfilled.
• For 5 years in the case of fiscal records, in accordance with applicable laws.

Security

We protect your data through secure servers, encrypted transactions, and strict access controls.